Privacy Policy
At Jazaa, we operate our website and online store, including all related content, tools, features, products, and services, to provide you with a safe, personalized, and convenient shopping experience (the “Services”). Our website, www.jazaa.ae, is powered by WordPress WooCommerce, enabling us to securely process orders, payments, and customer interactions.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our Services, or interact with us. By using our Services, you agree to the practices described in this policy.
If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy prevails in relation to the collection, processing, and disclosure of your personal information.
Disclaimer
Product images are for illustration purposes only. Actual devices may slightly vary in color or appearance. Each device is carefully inspected and tested to ensure that the condition described in the listing is accurate.
1. Personal Information We Collect
When you interact with Jazaa, we may collect the following types of personal information:
Contact Details: Name, billing/shipping address, phone number, and email address.
Financial Information: Payment method, card or transaction details (processed securely via our payment gateway).
Account Information: Username, password, and security settings.
Transaction Data: Products viewed, purchased, returned, exchanged, or added to wishlist/cart.
Communication Data: Messages or inquiries sent via email, chat, or contact forms.
Device & Technical Information: Browser type, IP address, operating system, cookies, and similar technologies.
Usage Data: How you navigate and interact with our website, including page visits, clicks, and session information.
2. How We Collect Your Information
We gather personal information in the following ways:
Directly from you: When creating an account, placing an order, or communicating with us.
Automatically: Through cookies, analytics, and other technologies while browsing our website.
From Third-Party Service Providers: Including payment gateways, shipping partners, and marketing tools.
From Partners & Advertising Networks: When interacting with our ads on other websites or platforms.
3. How We Use Your Personal Information
We use your information to:
Process Orders and Provide Services: Manage purchases, payments, shipments, returns, and customer support.
Enhance and Personalize Services: Improve your shopping experience and provide product recommendations.
Marketing & Advertising: Send promotions and display relevant offers (you can opt out at any time).
Ensure Security & Prevent Fraud: Protect your account, detect unauthorized activity, and maintain a safe shopping environment.
Communicate with You: Respond to inquiries, provide order updates, and send important notifications.
Comply with Legal Obligations: Fulfill regulatory requirements under UAE and international laws.
4. How We Share Your Information
Your personal information may be shared with:
Service Providers: Payment processors, shipping couriers, hosting providers, analytics platforms, and support tools.
Business & Marketing Partners: To deliver personalized offers or advertisements.
Legal Authorities: When required by law, to comply with requests, or prevent fraud.
Corporate Affiliates: Within our company group for administrative purposes.
Business Transfers: In case of merger, acquisition, or sale of company assets.
5. Data Security
We take your privacy seriously and use industry-standard security measures to protect your personal data. This includes encryption, secure payment processing, and regular monitoring of our systems.
6. Cookies & Tracking
We use cookies and analytics tools to:
Enhance website functionality
Understand how visitors use our site
Offer personalized content and product recommendations
You can manage or disable cookies via your browser settings, but some features of our website may not function fully without them.
7. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your personal data where permitted by law.
Opt-out of marketing communications at any time.
To exercise these rights, contact us at info@jazaa.ae.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled:
📧 Email: info@jazaa.ae
📞 Phone/WhatsApp: +971 50 725 8514
Our Commitment
At Jazaa, we are committed to protecting your privacy and building trust. We ensure your personal data is collected and used responsibly, giving you confidence while shopping online with us.